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Wednesday 3 April 2013

Corporate Culture Pape

Introduction

Corporate shade refers to the values, customs, and traditions of a particular company, which is usually a humongous corporation. It crumb also refer to the professional atmosphere that prevails in large corporations that are reflected in peoples dress, conduct, and ways of communicating when they are at work. (Encarta, 2005). Many things can be learned by observing a companys corporate shade.

Corporate culture is complex and can hold a negative or positive force play of staff and the workplace. In many ways, culture will resolve the survival of an organization. Understanding the culture can help whizz understand why change does not take place, or why a project fails. It also can wrick back where to strive to make changes to the culture. (Gautier,2005). The importance of understanding the corporate culture is because it allows individuals to comprehend the difference between attracting and retaining good employees and driving out-of-door the best employees with a negative environment- one that is discouraging, unchallenging, and has a need of rewards. (Gautier, 2005) Companies that can successfully line up their corporate culture with their marketing tend to do well in the marketplace. (Gautier, 2005)

Corporate refining and Customer Service

Corporate culture and customer service influence to each one other. Corporate culture moves employee satisfaction.

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If the company has a disorganized routine, there is usually a lack of clarity around expectations and no consistent actions of leadership. This can cause employees to feel frustrated, confused, and dissatisfied with the workforce. With these feelings of dissatisfaction, the morale and motivational levels plummet. (Rael, 2003) Performance levels can be adversely impacted and this impacts the companys ability to implement a business strategy. This in turn can affect the quality of the product and the service and affect customer satisfaction. (Emerge International, 2005)

Another customer service issue that can overstep is if...

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