Definition
I begin this by giving you tree definitions of he crisis:
turning point for better to worse (Fink, 1986)
a major occurrence with a potentially negative outcome touching am organization, company or industry, as well as its publics, products, services or good name (Fear Banks, 1996)
an major occasional event that has potentially negative results. The event and its its employees, products, services, financial condition, and reputation (Barton, 1993)
We begin to see some common traits come on from the survey of definitions. A crisis can be defined as an event that is an unpredictable, major threat that can have a negative effect on the organization, industry, or s issuingholders if handled improperly.
Crisis management represents a set of factors designed to combat crises and lessen the actual alter inflicted by the crisis. Put another way, crisis management seeks to prevent or lessen the negative outcomes of a crisis and thereby protect the organization, stakeholders, and/or industry for damage. There are four basic factors confused in crisis management: prevention, preparation, performance, and learning.
Prevention represents steps taken to head off crisis.
Crisis managers often detect the warming signs of a crisis and then take actions that prevent the crisis from occurring. From instance, a faulty toaster is recalled before is heat up problem causes any fires or injuries to customers. Prevention goes unseen by the public. We rarely read news stories about the crisis that did not happen.
forwardness is the best have sexn factor in crisis management because it includes the crisis management plan (CMP). If good deal know nothing else about crisis management, they know that an organization should have a CMP. The CMP is the tip of the crisis management iceberg. Although people think the CMP is the crisis management ferment, in actuality most of the crisis management process is unseen. Preparation involves not only the...If you want to get a full essay, order it on our website: Ordercustompaper.com
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